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Tier II Technical Support Advisors

Type: Temporary
Location: Belfast
Salary: See Description

Tier II Technical Support Advisors

On behalf of our client we are currently recruiting experienced Technical Support Advisors with a minimum of 2 years’ experience. This particular role will be servicing customers with a variety of queries ranging from issues with customers PCs (desktop and laptops), Windows operating systems and peripherals that will be received via telephone, email, webchat and remote connections.

 

Essential Criteria:

·Minimum 2 years’ experience in a tier II technical support role with an emphasis on customer service

·Must have relevant educational background in IT

·Experience of handling frontline customer issues relating to PC’s, operating systems(Windows), printers, routers, networking and peripherals

·Experience of smart devices including mobile phones, platforms and handhelds

·Good team player

·Offer flexibility in terms of shift patterns

Desired Criteria:

·Third level certification in an IT related subject

·Experience in Sales

 

The Offer:

·Ongoing Temporary Contract

·40 Hours per week (shifts operate between 07.00-22.00 Mon-Sun)

·Hourly Rate £8.00

·Excellent training

Please email your CV in Microsoft word format to Stephen Crawford by clicking on the link.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Please note only applicants that match this criteria can be considered for the role.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Key Skills

Apple Recruitment

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Apple Recruitment

References

We regularly use Apple Recruitment for temporary and permanent staff. Their consultants have taken time to understand the needs of our business and send us high calibre, job criteria specific candidates, saving us considerable time.

They are a pleasure to deal with, both professional and efficient. To date we have experienced a high success rate with the candidates supplied by them. I would have no hesitation recommending Apple Recruitment to both candidates and other businesses.

Recruitment Executive, N.G.O


Apple offer a prompt efficient service, they provide NIAS with all grades of staff and the staff concerned are always of a high standard and meet the requirements of the post. I always find the staff at Apple Recruitment Agency deal with any requirements The Trust may have in an extremely professional manner.

HR Advisor, NIAS

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If you experience any issues uploading your CV, please forward to reception@applerecruitment.com. Thank you

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