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Type: Permanent
Location: Co. Antrim
Salary: £20591 + additional pay + bonuses + benefits

On behalf of our client, an Entertainments Services organisation with sites throughout Northern Ireland, we are seeking a number of Supervisors for their Lisburn and Belfast branches.

This is a full time (40 hours), permanent job opportunity with a forward thinking and consistently growing organisation. The post holder will cover a shift pattern of mornings (8.30 am start and 4pm or 5pm Finish) or Evenings (4 or 5pm start and finish at close- Midnight, 1am or 2am depending on day). The Branches operate Monday to Sunday and during public holidays. The post holder can expect an increased hourly rate for unsociable working times and this will be discussed at interview.

Duties include:

·Ensuring the smooth running of the Branch.

·Ensure high levels of housekeeping and presentation throughout the whole location at all times.

·Ensure high standards of service and hospitality are always delivered to all customers.

·Maintaining high levels of presentation in all areas of work.

·Supervision of customer care staff.

·Ensure staff are neat and correctly always wearing company uniform.

·Ensure staff deliver high standards of customer service and hospitality.

·Assist Branch Manager with weekly collections taking care to follow company procedures.

·Key holder duties and responsibilities

·Ensuring Company policies and procedures are adhered to.

·Ensuring correct completion of all paperwork.

·Be responsible for the security of Company property, reporting anything suspicious immediately.

·Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

·Adhere to Company policies and procedures relating to health and safety, security, and food hygiene.

·Communicate with customers and other staff effectively.

·Report any machine faults and errors immediately.

·Any other duties as required.

·Generally working within your allocated branch, although there may be requirements to cover in other Oasis Branches.

·Weekend and public holiday cover required.

·Working hours – 40, some flexibility required.

The Supervisor can expect a basic starting salary of £20591 for a 40 week. The postholder will also have an increased hourly rate for any hours worked after midnight. There is also a fantastic range of benefits:

  • Company Progression
  • Training and Development accredited courses including food hygiene, manual handling, first aid, customer services, ILM, conflict management, health, and safety as well as an abundance of in-house training.
  • Attendance Bonus - an attendance bonus to our keyholding employees which is paid twice a year to the tune of £400.
  • Holidays28 days of fully paid holidays.
  • Late night pay - an increased hourly rate for every hour worked after midnight for every company employee.
  • Employee of the month – a companywide employee of the month scheme for all customer care staff and supervisors, these exceptional people are nominated by their manager and several people are selected as winners every month and receive a £30 voucher.
  • Sick pay - full rate company sick pay to all our keyholding staff.
  • Daily meal - During your shift you are welcome to 1 free deli sandwich or salad to eat during your lunch break as well as complimentary tea and coffee for those well needed tea breaks.
  • Pensiona contributory company pension scheme which you can control
  • Job SecurityThe organisation has been operating for over 50 years. As a well-established business you can feel secure in your job, many of the staff have been working within the company for 20+ years.
  • Covid 19 Protection - to ensure the safety of our staff and customers, adhering to government guidelines with social distancing screens, sanitising stations, PPE and adapted cleaning schedules you can be sure you will be safe working with the organisation


Applicants will need to demonstrate previous supervisory and key holder responsibilities as well as experience in a customer facing role.


Further details are available to applicants. To express an interest please send your CV to Patricia in by clicking on the link. All applications will be treated in the strictest confidence.


If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Please ensure your CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Key Skills

Apple Recruitment

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Apple Recruitment


We regularly use Apple Recruitment for temporary and permanent staff. Their consultants have taken time to understand the needs of our business and send us high calibre, job criteria specific candidates, saving us considerable time.

They are a pleasure to deal with, both professional and efficient. To date we have experienced a high success rate with the candidates supplied by them. I would have no hesitation recommending Apple Recruitment to both candidates and other businesses.

Recruitment Executive, N.G.O

Apple offer a prompt efficient service, they provide NIAS with all grades of staff and the staff concerned are always of a high standard and meet the requirements of the post. I always find the staff at Apple Recruitment Agency deal with any requirements The Trust may have in an extremely professional manner.

HR Advisor, NIAS

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Our office will be closed on Monday 9th May due to a bereavement.
The office telephone line will still be answered 02890249747

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