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IT Operations Support

Type: Temporary
Location: Belfast
Salary: See Description

Our public sector client requires to secure the services of experienced IT support operatives for their bust ITS Department.



This post will involve working in one or many specialist areas of ICT including but not limited to: technical support for infrastructure, applications support, service desk, software development, web design, communications & network support, desktop support, systems integration and data warehousing.  Technicians may also be part of short or long term project teams either directly delivering services or working with commercial providers to implement projects.



Hourly Rate: £11.21



Hours Required: 37.5 per week

All applicants must have:



1.         A university degree in a computer science or Informatics related discipline or an equivalent recognised professional qualification PLUS 1 years relevant experience*




Have 4 years relevant experience*


Have successfully completed a 2-year Level 3 ICT Apprenticeship within the past 5 years PLUS have 3 years recent relevant experience*. Achievement of this qualification must have been assessed by verification through the appropriate awarding body. Participants must have completed a competence based ICT/IT qualification at Level 3, a knowledge based ICT/IT qualification at Level 3 and the mandatory essential skills. (Application of Number - Level 2 Communication - Level 2 ICT – Level 2)







Be able to demonstrate the following competencies:

2.         Have experience and ability in planning and managing activities to deliver against service delivery plans;

3.         Have worked effectively to influence and achieve results with a range of stakeholders;

4.         Have experience in the use of business-related computer systems plus experience using Microsoft Office applications including Microsoft Word and Microsoft Excel;

5.         Have excellent communication and interpersonal skills to meet the needs of the post in full; and

6.         Have the ability to identify, collate and analyse information from a variety of sources to support decision making and reporting.

*Relevant experience is defined as providing or supporting information and communications technology systems in a business environment. A business environment in this context includes ICT areas such as software development & support; web design and development; communications and network support; and technical support services for infrastructure.

The following clarification is provided:



Software Development & Support: .Net, C#, Visual Basic, .NET, Unidata, Intersystems Cache, COBOL, Business Objects, C+, Java, Visual Studio, FoxPro, JavaScript, Oracle (Forms/Reports), Delphi, Filemaker, MS Access.  



Web Design and Development: Apache, IIS, ASP, PHP. Also databases such as MSSQL and MySQL and Web design tools including Dreamweaver, Front Page, (X)HTML, CSS, JavaScript, Photoshop, Flash, ASP.NET, Reddot, and Livelink.



Communications and Network Support: Maintenance and support of communication networks hardware and facilities (primarily based on Cisco equipment) including routers, switches, firewalls and other similar hardware, and have an appreciation of IP networking.


Technical Support Services for Infrastructure: Microsoft environments: Windows 7/8/10, Windows Server 2003/2008 & 2012, Active Directory, DHCP, DNS, SharePoint 2010/2013, MS Office 2007/2010/2013. Microsoft System Centre Suite. UNIX – IBM AIX, HPUX, Linux. Virtualization technologies, VMware, PowerVM, Hyper-V. Database – SQL Server 2008, 2012, 2014, Oracle, Unidata, Intersystems Cache. Others - Lotus Applications, Mac OSX.







  1. Experience in providing service to customers.

  2. ITIL foundation certification.


Please email your CV in Microsoft word format to Stephen Crawford by clicking on the link. 




Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.  




Please note only applicants that match this criteria can be considered for the role. 




Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Key Skills

Apple Recruitment

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We regularly use Apple Recruitment for temporary and permanent staff. Their consultants have taken time to understand the needs of our business and send us high calibre, job criteria specific candidates, saving us considerable time.

They are a pleasure to deal with, both professional and efficient. To date we have experienced a high success rate with the candidates supplied by them. I would have no hesitation recommending Apple Recruitment to both candidates and other businesses.

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Apple offer a prompt efficient service, they provide NIAS with all grades of staff and the staff concerned are always of a high standard and meet the requirements of the post. I always find the staff at Apple Recruitment Agency deal with any requirements The Trust may have in an extremely professional manner.

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