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Inbound Adviser/Administrator

Type: Temporary
Location: Ballymena
Salary: See Job Description

Our client is urgently seeking an experienced customer service adviser to assist them on an on-going project over the next 6 months with possible extensions.

The successful candidate will handle inbound calls from electrical contractors and relay necessary information for the contractor to complete their duties.



Rotational Hours of Work

Week 1 - 08.30 - 16.30 4 Days plus Saturday 09.00 - 13.00

Week 2 - 10.00 - 18.00 4 Days plus Saturday 09.00 - 13.00

Week 3 - 12.00 - 20.00 Monday to Friday 


Hourly Rate: Weeks 1-12 £7.50  /  Weeks 13 onwards £9.13 






 Essential Criteria 

  • Good customer communications /interactions
  • Willingness with a "can do” attitude
  • Able to work in a busy environment either on their own or in a dedicated team.
  • Experience of using MS applications and bespoke applications
  • Ability to quickly and accurately update computer systems
  • Ability to prioritise and be able to work with minimum supervisor (once trained)
  • Have a strong work ethic and be willing to take on different activities
  • Common sense
  • Be educated to GCSE standard including English and Maths
  • Must be able to work the shift patterns above


Please email your CV in Microsoft word format to Stephen Crawford by clicking on the link. 

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. 

Please note only applicants that match this criteria can be considered for the role.


Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.







Key Skills

Apple Recruitment

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Apple Recruitment


We regularly use Apple Recruitment for temporary and permanent staff. Their consultants have taken time to understand the needs of our business and send us high calibre, job criteria specific candidates, saving us considerable time.

They are a pleasure to deal with, both professional and efficient. To date we have experienced a high success rate with the candidates supplied by them. I would have no hesitation recommending Apple Recruitment to both candidates and other businesses.

Recruitment Executive, N.G.O

Apple offer a prompt efficient service, they provide NIAS with all grades of staff and the staff concerned are always of a high standard and meet the requirements of the post. I always find the staff at Apple Recruitment Agency deal with any requirements The Trust may have in an extremely professional manner.

HR Advisor, NIAS

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