Customer Service Executive MON-FRI
Salary: See Description
Due to continued success we are delighted to be recruiting again for our client, a UK wide distribution organisation with offices in Mallusk.
This is an exciting time for this organisation and they are seeing a lot of business growth as well as positive changes, including winning awards.
We are looking for an experienced and highly professional Customer Service Advisor to join their team of Customer Service Advisors. This will initially be on a temporary contract although it is envisaged the role will become permanent within 1-6 months. Hours of work are Monday to Friday 8am to 5pm and excellent holidays are also offered.
Reporting to the Customer Service Manager, the Customer Advisor this will work in an office/ small contact center typed environment which focuses on providing a high level of customer care to its growing Market within the engineering sector. The Customer Advisor will deal with inbound customer enquiries and process orders so attention to detail and ability to multi task whilst working to deadlines are essential.
This is a unique environment and the Advisor will need to be happy in a highly ethical and professional, fast paced but relaxed environment.
Applicants will need to demonstrate:
- Previous telephone based experience in a fast paced customer care role.
- Previous experience using a CRM and Accounts based software systems such as SAGE.
- Enthusiastic, proactive and flexible.
- Positive and highly customer service focused.
- Strong team player and excellent interpersonal skills.
- Highly numerate and literate.
- Previous experience using outlook and word.
- Previous experience of a Trade or DIY environment (Trade Counter, Plumbing supplier, home improvement supplier) would be beneficial.
As a Customer Service Advisor, the successful candidate can expect a salary between £18,000 - £22,000 pro rata depending on experience as well as bonus, company benefits and great holidays.
Hours Monday to Friday 8am to 5pm. Due to location, own transport would be advisable.
Due to the nature of this role, applicants will need to pass a criminal record check.
To apply for this role please email your cv in strictest confidence to email@example.com and you will then be contacted to discuss the opportunity.
All applicants will be treated in the strictest confidence.
Please ensure your CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.
Please note only applicants that match this criteria can be considered for the role.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
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We regularly use Apple Recruitment for temporary and permanent staff. Their consultants have taken time to understand the needs of our business and send us high calibre, job criteria specific candidates, saving us considerable time.
They are a pleasure to deal with, both professional and efficient. To date we have experienced a high success rate with the candidates supplied by them. I would have no hesitation recommending Apple Recruitment to both candidates and other businesses.
Recruitment Executive, N.G.O
Apple offer a prompt efficient service, they provide NIAS with all grades of staff and the staff concerned are always of a high standard and meet the requirements of the post. I always find the staff at Apple Recruitment Agency deal with any requirements The Trust may have in an extremely professional manner.
HR Advisor, NIAS