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Customer Service Administrator

Type: Temporary
Location: Ballymena
Salary: See Description

Apple Recruitment are recruiting for our large utility provider client based in Ballymena, who have recently begun a 2 year scheme to replace approximately 70,000 keypad meters that have come to the end of their lifecycle.

Responsibilities of the role: Call handling function within keypad registration team - requires answering inbound calls to electricians to update and amend keypad system and issue vends to electricians.

Hours of work
Week 1 – 08:30-16:30 4 days a week plus a Saturday morning 09:00-13:00
Week 2 – 10:00-18:00 4 days a week plus a Saturday morning 09:00-13:00
Week 3 – 12:00-20:00 Monday to Friday.

Rate of pay: 
Initially £7.83 for the first 12 weeks, 13+ weeks £9.13 per hour.

The successful candidates will be part of an administration team responsible for scheduling metering appointments to a team of electricians. 
Essentail criteria:

 ·         Good customer communications /interactions
·         Willingness with a "can do” attitude
·         Able to work in a busy environment either on their own or as in the case of CP&R a dedicated team.
·         Experience of using MS applications and bespoke applications
·         Ability to quickly and accurately update computer systems
·         Ability to priorities and be able to work with minimum supervisor (once trained)
·         Have a strong work ethic and be willing to take on different activities

Please email your CV in Microsoft word format to by clicking on the link below

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.
Please note only applicants that match this criteria can be considered for the role.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Key Skills

Apple Recruitment

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Apple Recruitment


We regularly use Apple Recruitment for temporary and permanent staff. Their consultants have taken time to understand the needs of our business and send us high calibre, job criteria specific candidates, saving us considerable time.

They are a pleasure to deal with, both professional and efficient. To date we have experienced a high success rate with the candidates supplied by them. I would have no hesitation recommending Apple Recruitment to both candidates and other businesses.

Recruitment Executive, N.G.O

Apple offer a prompt efficient service, they provide NIAS with all grades of staff and the staff concerned are always of a high standard and meet the requirements of the post. I always find the staff at Apple Recruitment Agency deal with any requirements The Trust may have in an extremely professional manner.

HR Advisor, NIAS

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