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PC3129

Customer Advisor Inbound Mon-Friday

Type: Permanent
Location: Belfast
Salary: Se

Our Client, a leading Northern Ireland Service provider is looking for a Customer Advisor to handle effectively a variety of incoming telephone calls providing an efficient and effective service to existing and potential customers in a challenging and target driven environment. This is an in-house role and you will be providing a Customer Service to the company’s direct customers.

£15,800 basic salary.

Monday to Friday. A permanent contract.

37 hours per week. Shifts between hours 8.30am and 7.00pm Monday to Thursday and 8.30am and 4.30pm on Fridays.

Overtime is paid at a flat rate for the first 12 weeks based on a 37 hour week. From week 13 it is paid at time and a third Mon-Fri and time and a half on Sat, Sun and bank holidays.

Benefits include:

  • Contributory pension scheme with enhanced employer contribution for qualifying staff

  • Free life assurance

  • Interest free gas installation staff loan

  • Enhanced maternity pay for qualifying staff

  • Enhanced sick pay for qualifying staff

  • ‘Refer a Friend' £500 allowance

  • Give as you Earn scheme

  • 20 days annual leave

  • 11 days bank holidays

  • Up to 5 additional days for length of service

 

  • Free staff transport

  • Free car parking (no City Centre car parking fees!)

  • Bicycle shelter

 

  • Great opportunities for progression

  • ‘START' induction for all new staff

  • Apprenticeship & Engineering career progression programmes

  • Further Education policy

  • Pre-employment medical questionnaires

  • Free annual health checks & flu vaccinations

  • Corporate gym membership

  • Employee Assistance Programme

  • Bike to Work scheme

  • Tutti Fruity Tuesday's

  • Showering facilities for our fitness fanatics

  • Monthly staff engagement sessions with a free gift for all attendees

  • Fun staff events, volunteering opportunities & charity fundraisers

  • Free Christmas lunch & family panto tickets

 

Essential

  • Minimum of 5 GCSE’s or equivalent

  • A minimum of 1 years’ experience within a customer services environment dealing with high volume telephone enquiries and/or telephone selling.

  • Relevant administrative experience.

  • Basic computer skills

  • Ability to work as part of a team and on own initiative without supervision

  • Ability to multitask various activities

  • Polite & friendly telephone manner

To apply please send your CV to Patricia in Microsoft word format by clicking on the link. Applicants that match the criteria will be contacted to register and complete an application form which has a closing date of 14th May at 5pm. Please note only applicants that match this criteria can be considered for the role.

Please ensure your CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

Key Skills

Apple Recruitment

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Apple Recruitment

References

We regularly use Apple Recruitment for temporary and permanent staff. Their consultants have taken time to understand the needs of our business and send us high calibre, job criteria specific candidates, saving us considerable time.

They are a pleasure to deal with, both professional and efficient. To date we have experienced a high success rate with the candidates supplied by them. I would have no hesitation recommending Apple Recruitment to both candidates and other businesses.

Recruitment Executive, N.G.O


Apple offer a prompt efficient service, they provide NIAS with all grades of staff and the staff concerned are always of a high standard and meet the requirements of the post. I always find the staff at Apple Recruitment Agency deal with any requirements The Trust may have in an extremely professional manner.

HR Advisor, NIAS

Latest Headline

Part time Customer Advisor for a permanent role in Mallusk Monday to Friday. 12.30-5.15. £8.14-£9.95 per hour. patricia.clark@applerecruitment.com

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